1. Introduction
Foshan Aston Furniture Co., Ltd. (hereinafter referred to as “we”, “us” or “our”) was established in 2018. Since our inception, we have focused all our resources on the Research and Development (R&D) of office chair furniture to maintain competitiveness and lead the industry. With the support of our professional R&D team, excellent sales and service team, and skilled and experienced workers, we have effectively achieved our objectives. Currently, we provide a 3-year warranty for all our products and components, and our products are shipped to over 50 countries worldwide.
This Privacy Policy applies to the collection, use, storage, sharing and protection of your personal information when you interact with our ads on Meta platforms (including but not limited to Facebook, Instagram, Messenger, etc., hereinafter referred to as “Meta Platforms”). It is designed to comply with applicable data protection laws and regulations (such as the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in the United States, etc.) and protect your privacy rights.
2. Information We Collect
When you interact with our Meta Ads (e.g., clicking on ads, filling in forms in ads, subscribing to product information through ads), we may collect the following personal information, either directly from you or through Meta Platforms (in accordance with Meta’s data sharing rules and your authorization):
Contact Information: Such as your name, email address, phone number, postal address, etc., which you provide when you inquire about our office chair products, apply for product samples, or register for our service through Meta Ads.
Interaction Data: Information about your interaction with our Meta Ads, including the time you click on the ad, the ad content you view, the frequency of your interaction with the ad, and the actions you take after interacting with the ad (e.g., browsing our product pages related to office chairs, inquiring about the 3-year warranty policy).
Device and Technical Information: Including the type of device you use to view our Meta Ads (e.g., mobile phone, computer), device model, operating system version, browser type, IP address, and other technical information that helps us optimize the display and effect of our ads.
Preference Information: Your preferences for office chair products (e.g., style, function, material) that you express when interacting with our Meta Ads, which helps us provide more targeted ad content.
3. Purpose of Using Your Information
We use the collected personal information for the following purposes related to Meta Ads and our business operations:
Optimize Meta Ad Delivery: Analyze the effect of our Meta Ads, understand the preferences and needs of target audiences, and adjust ad content and delivery strategies to ensure that our ads about office chair products and 3-year warranty services are delivered to users who may be interested in them.
Provide Product and Service Information: Send you information about our office chair products (including product features, specifications, 3-year warranty details), promotional activities, and after-sales services based on your contact information and interaction records, with your prior consent (if required by law).
Respond to Your Inquiries and Requests: Handle your inquiries about our office chair products, 3-year warranty policy, order status (if you place an order through Meta Ads-related channels), and other requests, and provide corresponding support and services.
Improve Our Products and Services: Collect your feedback on our office chair products and Meta Ads (e.g., your opinions on product design, warranty service) to continuously improve the quality of our products, R&D direction, and the effectiveness of ad promotion.
Comply with Legal Obligations: Use your personal information as required by applicable laws, regulations, or legal procedures (e.g., responding to legal inquiries, protecting our legitimate rights and interests).
4. Sharing of Your Information
We will not share your personal information with third parties except in the following circumstances:
With Meta Platforms: We share necessary information with Meta in accordance with Meta’s advertising policies and data processing agreements to conduct ad delivery, track ad effects, and optimize ad campaigns. Meta will process such information in accordance with its own privacy policy and our instructions.
With Service Providers: We may engage third-party service providers to assist us in ad management, data analysis, customer service, etc. (e.g., companies that help us analyze the effect of Meta Ads, provide customer support for product inquiries). These service providers are only authorized to use your personal information to perform specific services for us and are required to comply with this Privacy Policy and relevant data protection laws to protect your information.
With Legal Authorities: We may disclose your personal information if required by law, regulation, judicial order, or government request, or to protect our legitimate rights and interests, the safety of users, or public interests.
With Your Consent: We will share your personal information with other third parties only with your explicit consent.
5. Protection of Your Information
We attach great importance to the security of your personal information and take a series of technical and management measures to protect it from unauthorized access, use, disclosure, modification, damage, or loss:
Technical Measures: Adopt encryption technology (such as SSL encryption) to protect the transmission of your personal information; use firewalls, access control systems, and other technical means to prevent unauthorized access to our information systems; regularly update and maintain security technologies to adapt to the development of security risks.
Management Measures: Establish a sound data security management system, clarify the responsibilities of relevant personnel for data processing; conduct regular training on data security and privacy protection for employees to enhance their awareness of privacy protection; formulate emergency response plans for data security incidents to promptly handle and report incidents when they occur.
However, please note that no data transmission or storage method is 100% secure. We will do our best to protect your personal information, but we cannot guarantee absolute security. You should also take appropriate measures to protect your personal information (e.g., not sharing your account information used to interact with Meta Ads with others).
6. Your Rights
In accordance with applicable data protection laws, you have the following rights regarding your personal information collected by us in the context of Meta Ads:
Right to Access: You have the right to request access to your personal information held by us, including the type, purpose of use, and sharing of the information.
Right to Correction: If your personal information is incorrect or incomplete, you have the right to request us to correct or supplement it.
Right to Erasure (Right to Be Forgotten): Under certain circumstances (e.g., we no longer need to use your information for the stated purposes, you withdraw your consent), you have the right to request us to erase your personal information.
Right to Restrict Processing: You have the right to request us to restrict the processing of your personal information in specific situations (e.g., when you dispute the accuracy of the information, the processing is illegal but you do not want to erase the information).
Right to Data Portability: You have the right to request us to provide your personal information in a structured, commonly used, and machine-readable format, and to transmit it to another data controller if technically feasible.
Right to Withdraw Consent: If you have given consent for us to process your personal information (e.g., consent to receive product information via email), you have the right to withdraw your consent at any time. Withdrawing consent will not affect the legality of the processing conducted based on your prior consent.
Right to Lodge a Complaint: If you believe that our processing of your personal information violates relevant data protection laws, you have the right to lodge a complaint with the relevant data protection authority in your country or region.
To exercise the above rights, please contact us through the contact information provided in Section 8 of this Privacy Policy. We will respond to your request within a reasonable time as required by law.
7. Retention Period of Your Information
We will retain your personal information only for the period necessary to achieve the purposes stated in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period will be determined based on the following factors:
The duration required to provide the products and services related to Meta Ads (e.g., if you have inquired about the 3-year warranty of our office chairs, we will retain your inquiry information until the warranty period ends or your problem is fully resolved).
The requirements of applicable laws and regulations (e.g., retaining financial and transaction records for a certain period in accordance with tax laws).
The need to protect our legitimate rights and interests (e.g., retaining information related to disputes to handle possible legal proceedings).
After the retention period expires, we will delete or anonymize your personal information in a secure manner.
8. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, or if you wish to exercise your privacy rights, please contact us through the following channels:
Company Name: Foshan Aston Furniture Co., Ltd.
Email Address:astonfoshan@gmail.com
Phone Number: +86 181 2578 2968
Postal Address: 7# Building, DOB Digital Home Furnishing Industrial Park, No. 34 Jiuqiao Road, Shatou Industrial Zone, Jiujiang Town, Nanhai District, Foshan City
We will review your inquiry and respond to you as soon as possible.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, applicable laws and regulations, or Meta’s advertising policies. When we update the policy, we will revise the “Last Updated” date at the top of this document and publish the updated version on our official website (if any) and/or notify you through appropriate channels (e.g., via email if we have your contact information) if the update involves significant changes to the way we process your personal information.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information in the context of Meta Ads.
Last Updated: 2025/09/03
